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‎10-11-2020 09:35 PM in
Galaxy WatchMy husband just discovered the charger to our gear s3 melted/burnt. There is also a burn spot on our nightstand. This is extremely concerning and I've found that this has happened to multiple people! Is Samsung doing anything to fix this issue or has there been a recall? So scary to have had this happen and to know this could have been extremely bad for my family and home had it actually caught fire!!
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‎10-12-2020 06:21 AM in
Galaxy Watch@userdmNmshFFRk I am very sorry to hear this! Please send a private message with the model code and the serial number or IMEI number of the watch so I may assist you further. http://bit.ly/2XERsky
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‎10-11-2020 09:52 PM in
Galaxy Watchedit:. Before sending I just did a quick search for you. Apparently this is a common problem and Samsung appears to be aware of it. Let us know what they do for you.
https://us.community.samsung.com/t5/Gear-and-Gear-Fit/Gear-S3-Charger-melted-and-almost-caught-fire/...
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‎10-11-2020 09:54 PM in
Galaxy Watch- Mark as New
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‎10-12-2020 06:21 AM in
Galaxy Watch@userdmNmshFFRk I am very sorry to hear this! Please send a private message with the model code and the serial number or IMEI number of the watch so I may assist you further. http://bit.ly/2XERsky
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.