cancel
Showing results for 
Search instead for 
Did you mean: 
userWGwO8dH7ID
Constellation

Gear s3 wont connect.

I just bought a certified refurbished gear s3 classic on Amazon, and when I got it today, I found that it only turns on while charging, and that I cant connect to my phone. When it is about to, it turns black and disconnects. I have also tried to turn it on without connecting to a phone, and when I get past the pin code, it shuts off. I just got scammed I believe. The charge numbers are very inconsistent as well, and overlaps other messages on my screen.

5 REPLIES 5
Samsung Moderator
Samsung Moderator

Re: Gear s3 wont connect.

Hello,

 

Thanks for reaching out for assistance. I recommend reaching out to the retailer who sold you the Gear S3 on Amazon to further assist you.

Reply
Loading...
userWGwO8dH7ID
Constellation

Re: Gear s3 wont connect.

Is that seriously the only way to do this? It makes me skeptical that there is any "refurbishing" going on if you cant even turn it on. 

 

Reply
Loading...
Samsung_kASZzyI
Astronaut

Re: Gear s3 wont connect.

Thank You

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Gear s3 wont connect.

As the device is refurbished, you would need to go through the retailer.

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Gear s3 wont connect.

You're very welcome. Smiley Happy

Reply
Loading...