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FordBeast
Constellation

Gear sport overheating

Hello I have a Samsung gear sport watch and it overheated on the wireless charger that came with I'm Friday since then I have not been able to turn into how can I reset or fix this problem?   I have been reading that this is a common issue with updates but now my watch will not turn on at all and will not show battery percentage when on wireless charging dock.

11 REPLIES 11
Samsung Moderator
Samsung Moderator

Re: Gear sport overheating

Will you please send a private message with the model code and serial number of the watch? http://bit.ly/2XERsky

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userleJjhfZXyA
Constellation

Re: Gear sport overheating

I updated my watch yesterday put it on charger over night and woke up to my watch being seriously overheated. My watch no longer turns on and does not show battery percentage when on charge 

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Samsung Moderator
Samsung Moderator

Re: Gear sport overheating

Can I have your full model code, serial number, and IMEI number (if LTE) via private message?

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userzgcYJoyRX3
Constellation

Re: Gear sport overheating

Yep, mine too. Tuesday night I put it on the charger. Woke up the next morning and it was so hot it burned my hand. I let it cool and now it wont turn on. How do I get serial number if I cant get it to turn on?

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Samsung Moderator
Samsung Moderator

Re: Gear sport overheating

@userzgcYJoyRX3 Will you please send a private message so I can get some more information from you? I believe the serial number is also on the back of the watch, in very small print and on the box. http://bit.ly/2XERsky

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user2t3X8rsFnZ
Constellation

Re: Gear sport overheating

I am having the same issue. I let it to charge and it said 100% charged and then when I took it off the charger is wouldn't turn on. Now if I put it on the charger is starts to get very hot and still won't turn on. 

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Samsung Moderator
Samsung Moderator

Re: Gear sport overheating

@user2t3X8rsFnZ, Hey there.
 

Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL

 

Model code:
Serial Number: 


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FtrlBR
Constellation

Re: Gear sport overheating

Same problem here.

Impossible to reset  or pair with phone

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FtrlBR
Constellation

Re: Gear sport overheating

My gear sport is overheating.

It gets to a "downloading screen" and just stays until turns off due overheating.

 

I tried rebooting and resetting. But the reset is locked. 

 

I left it some months without use.

 

PLEASE HELP

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