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userUSXU7R1hZS
Asteroid

Handwriting setting turns off on its own..

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Please help, just bought a samsung galaxy watch and love the handwriting mode but it seems to turn off on its own and then I have to go into settings and reenable it every couple of hours, its pretty annoying and not what you expect from a $400 gadget. I have the SM-R800. 

 

Thanks in Advance!

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Supernova

Re: Handwriting setting turns off on its own..

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@userUSXU7R1hZS 

 

I own Galaxy Watch for about 10 months and handwriting is find although I rearely use it. Once I went to my watch's settings and applied keyboard languages I need all is working.  Oh and there is a button to check for update(it would check for updated languages).  See if this will do the trick.


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Samsung Moderator
Samsung Moderator

Re: Handwriting setting turns off on its own..

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Have you tried updating the keyboard for the watch or resetting the watch? http://www.samsung.com/us/support/troubleshooting/TSG01003369/#reset-your-samsung-smart-watch



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userUSXU7R1hZS
Asteroid

Re: Handwriting setting turns off on its own..

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How do I update the keyboard? The entire watch is updated to most recent OS. I have reset the watch.

 

 

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Supernova

Re: Handwriting setting turns off on its own..

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@userUSXU7R1hZS 

 

I own Galaxy Watch for about 10 months and handwriting is find although I rearely use it. Once I went to my watch's settings and applied keyboard languages I need all is working.  Oh and there is a button to check for update(it would check for updated languages).  See if this will do the trick.


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userUSXU7R1hZS
Asteroid

Re: Handwriting setting turns off on its own..

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I have tried the keyboard update. I will let you know in a few days if that fixes it. 

 

Thanks

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Samsung Moderator
Samsung Moderator

Re: Handwriting setting turns off on its own..

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Please keep me posted. I look forward to assisting you further.


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userUSXU7R1hZS
Asteroid

Re: Handwriting setting turns off on its own..

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seems to have fixed the problem been working for 2 days - just update keyboard languages

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Samsung Moderator
Samsung Moderator

Re: Handwriting setting turns off on its own..

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Thank you for letting us know!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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