Hard fall detection

[Rayzer]

I have tried pressing the home key five times and also slammed my wrist into a wall that should have set a fall detection activation. Why wouldn't this be working?

***Using a Ultra Watch with a zfold 6 phone. 

[Samsung_Moderator]

Hello Rayzer, Thank you for being part of the Community. We understand the importance of the hard fall detection feature.

Please submit an error report in the Members app to provide the information directly to Samsung.

Try resetting the Watch. https://www.samsung.com/us/support/answer/ANS00084702/

If you are still unable to activate the Hard Fall detection, we recommend having the watch evaluated. You can use the following link to find a list of service centers in the U.S. that can do the repair:  http://www.samsung.com/us/support/service/ or by calling customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html