Original topic:

Hardware or software issue - Galaxy Watch 4

(Topic created: 10-18-2021 05:43 AM)
janiceanne
Cosmic Ray
Options
Galaxy Watch
I think this is probably a software issue, but to try and pinpoint where my steps counting issue originates; watch home screen doesn't seem to update steps until I open Samsung Health so I wanted to see what would happen if I started a Walk activity.

The steps recorded by the watch home screen, the daily activities app on Samsung Health, and the walk activity itself do not match:

1. Home screen: 480 steps
2. Samsung Health daily activities: 584 steps
3. Walk activity: 656 steps

At the very least, shouldn't #2 and #3 above match?

0 Likes
3 Replies
userGZchJNl2RJ
Constellation
Options
Galaxy Watch
What r u talking about
0 Likes
coopaloop
Galaxy
Options
Galaxy Watch
Mine made a lot of Mistakes too I returned and bought something else
0 Likes
SmartNeo
Astronaut
Options
Galaxy Watch
That sounds like everything is working with your device. This is not a software issue either this is something else!
0 Likes