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userbSsoCGjN7n
Constellation

Heart rate monitors every hour instead of 10 mins - active 2 watch

Hey guys!

 

So I got my Active 2 watch about two months ago and I really like it. I’ve put on the heart rate monitor on to check it every 10 minutes, but when I check in the app I see it only measures it every hour or less (depending if am doing something or not ofcourse). 

But at night as well, it measures it only every hour. and it’s not that I am always moving in my sleep. 

Anybody else has this or is this just my watch?

 

Also since the latest update I barely get sleep tracked.. 

 

Thanks! 

 

1 REPLY 1
userlvZALKAu74
Constellation

Re: Heart rate monitors every hour instead of 10 mins - active 2 watch

I got my 40mm active2 LTE watch a few weeks ago and it's doing EXACTLY what yours is.  

 

I am using the watch face with the heart.  It shows your heart rate and the last time it was measured.  As I am sitting typing this it says it last measured it 21 minutes ago.  I have it set to measure every 10.   When I am sitting for a long time my Samsung Health app shows readings only every hour or sometimes less.  And mine behaves the way yours does at night.

 

Samsung, would you please respond to this question/issue?  Thanks.

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