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Original topic:

How to pair Spotify with Samsung Buds+ and Samsung Galaxy Active 2 watch

(Topic created on: 4/18/21 3:22 AM)
user3J8A62NGHm
Astronaut
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Galaxy Watch

 

I am having a audio problem between Spotify and Samsung Buds+, Active 2 watch.

The Buds+ are paired with watch. I can hear the MUSIC app. on watch thru my Buds.

However, although my Spotify playlist is on my watch, when it plays, I cannot hear it thru my Buds.

If I use my Samsung S7 cell, I can hear the Spotify music.

I look to listen to Spotify fm my watch, without my cell nearby.

Can you help me with a solution? I think I am missing a connection between Spotify and watch.

Would greatly appreciate receiving a fix!!

 

I asked Samsung Customer Service for help - they sent me to Spotify for solution.

Spotify has no help center, so I sent message to Community for help. No replies.

So I thought I try Samsung community for HELP!

I am sure I am not the first person with this problem and both Samsung and Spotify should be aware of it and have a solution for their Customers. No?

 

Again, MANY thanks for your reply and a solution!

 

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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Thank you for reaching out. Regretfully, this is an issue with the Spotify app and you will need to continue following up with Spotify for support. I understand you received no response from their Community. However, here is a link to all of their available support channels. https://support.spotify.com/us/article/contact-us/



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Thank you for reaching out. Regretfully, this is an issue with the Spotify app and you will need to continue following up with Spotify for support. I understand you received no response from their Community. However, here is a link to all of their available support channels. https://support.spotify.com/us/article/contact-us/



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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