JUMP TO SOLUTION Solved

Original topic:

I can't remember account information on Galaxy watch

(Topic created on: 3/27/21 2:14 PM)
userKYYRxKE1pJ
Constellation
Options
Galaxy Watch

Hi blocked my watch with different account can't remember I'd, any help how to reset it 

1 Solution


Accepted Solutions
Solution
SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

Hello,

 

If you are referring to your Samsung Account, you will need to reach out to our Samsung Accounts department for further assistance regarding your account. They can be directly reached at 1-855-795-0509.

View solution in context

0 Likes
Reply
5 Replies
mzzmoney
Astronaut
Options
Galaxy Watch
try removing all accounts and reset watch
0 Likes
Reply
userKYYRxKE1pJ
Constellation
Options
Galaxy Watch

The account its locked to can't remember details 

0 Likes
Reply
SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

An Accepted Solution has been marked and provided for this thread. This thread will be locked for further replies. In hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find needed content. Remember that if you do make a post, that you include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring. Thank you for being part of the Community!

0 Likes
Reply
mzzmoney
Astronaut
Options
Galaxy Watch
Oh no, you may have to contact customer service. I'll see if I have that information for you. Give me a sec
0 Likes
Reply
Solution
SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

Hello,

 

If you are referring to your Samsung Account, you will need to reach out to our Samsung Accounts department for further assistance regarding your account. They can be directly reached at 1-855-795-0509.

View solution in context

0 Likes
Reply