Original topic:

I think my Galaxy Watch 3 is burning me. I just bought it and this spot is directly under it.

(Topic created: 06-28-2021 10:41 PM)
AngelaL01
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Galaxy Watch

20210628_213354.jpg

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9 Replies
Palamere
Constellation
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Galaxy Watch
That looks like an allergy rash. Are you allergic to metal or latex? I don't have the watch to know what the back is made of.
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AngelaL01
Constellation
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Galaxy Watch
Not to my knowledge. Never have been before
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Palamere
Constellation
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Galaxy Watch
You should go get it checked out by your Dr. Especially if its burning you. It should be documented. So you can prove to Samsung what is causing.. Either way I hope you heal quickly.
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Galaxy Watch
The back of the watch supposed to be Stainless steel. And I've been hearing about the new watches burning people.

Hopefully Samsung pushes out an update to make the watch run cooler
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AngelaL01
Constellation
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Galaxy Watch
Yeah I literally just bought it days ago.
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SamsungAdam
Samsung Moderator
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Galaxy Watch

Thank you for reaching out. I certainly understand your concern with the symptoms you are experiencing and would like to escalate this to our specialized team. Can you please provide me with the following information in a private message: https://bit.ly/3fbRevo

 

Full Name:
Physical address (including city, state, and zip code):
Email Address:
Best Contact Number:
Alternate Telephone Number: (If Available)
Model Code:
Serial/IMEI Number:


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SamsungAdam
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Hey, just wanted to follow up. Are you still needing further assistance?


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AngelaL01
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Galaxy Watch
I spoke with a representative this morning. I have provided all essential information regarding my case. If you need it, I would be happy to provide you with the information as well.
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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Thank you for following up. Can you please provide me with your ticket number in a private message: https://bit.ly/3fbRevo


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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