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Astronaut

I want to repair my galaxy watch

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Good morning 

please can I sent you my galaxy watch for repair 

I am an anesthesist doctor when I transfer patient for MRI ( Magnetic Resonance Imaging) I lost my galaxy watch 

my watch has gone out and since then it does not want to turn on

Where can I fix it 

I leave in Saoudia Arabia 

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: I want to repair my galaxy watch

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Hey there! @usercN5u2xle0P,
 

Thank you so much for reaching out!


This forum is for the support of US products and customers. 

 

We do not have the ability to support models outside of the US. There are differences between the US and International firmware, in which we do not have access to. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitlocationsite.html


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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4 REPLIES 4
Constellation

Re: I want to repair my galaxy watch

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if you purchased the item in Saudi Arabia then you will have to contact Samsung tech support there
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Samsung Moderator
Samsung Moderator

Re: I want to repair my galaxy watch

JUMP TO SOLUTION

Hey there! @usercN5u2xle0P,
 

Thank you so much for reaching out!


This forum is for the support of US products and customers. 

 

We do not have the ability to support models outside of the US. There are differences between the US and International firmware, in which we do not have access to. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitlocationsite.html


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Re: I want to repair my galaxy watch

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how/wherer do I mail in two sport smartwatches for broken plastic/rubber bands.
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Constellation

Re: I want to repair my galaxy watch

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the address or number to call to create an invoice for tracking
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