07-24-2019 11:24 PM
Hi all,
I bought this week my galaxy watch and my A80, they work fine except smartthings app, on my phone i have no problem but on my watch the app doenst appear on the galaxy store. Can some one tell me why please? Is there any other way to install?
Thank you.
Solved! Go to Solution.
07-25-2019 09:16 AM
Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry
07-24-2019 11:32 PM
Maybe try to open the Smart Thing applink on you watch from the link I have posted below: If not you can download apk from Apkmirrior and try installing from there and see if it works.
http://apps.samsung.com/appquery/appDetail.as?appId=com.samsung.android.oneconnect
NBI
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07-25-2019 09:16 AM
Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry
09-06-2019 03:51 PM
Mines a US model and I'm having the same issue.... 6 weeks later.
a month ago
Go to the Galaxy store (not google play) and as long as your watch is paired and connected you'll see the "watch" tab on the bottom right, where u can search for watch apps. Should find it there.