Original topic:

Install SmartThings

(Topic created: 07-24-2019 11:24 PM)
user3rJiev2lze
Constellation
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Galaxy Watch

Hi all,

 

I bought this week my galaxy watch and my A80, they work fine except smartthings app, on my phone i have no problem but on my watch the app doenst appear on the galaxy store. Can some one tell me why please? Is there any other way to install?

 

Thank you.

1 Solution


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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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4 Replies
NBI
Nebula
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Galaxy Watch

Maybe try to open the Smart Thing applink on you watch from the link I have posted below: If not you can download apk from Apkmirrior and try installing from there and see if it works.

http://apps.samsung.com/appquery/appDetail.as?appId=com.samsung.android.oneconnect

NBI

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.

Solution
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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userQnR2nsAF47
Astronaut
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Galaxy Watch

Mines a US model and I'm having the same issue.... 6 weeks later.

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userzQoYusoJ6M
Constellation
Options
Galaxy Watch

Go to the Galaxy store (not google play) and as long as your watch is paired and connected you'll see the "watch" tab on the bottom right, where u can search for watch apps. Should find it there.

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