Original topic:

Internet connection problems

(Topic created: 11-27-2021 06:11 PM)
Danfy
Asteroid
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Galaxy Watch

Hello everyone. I am not sure how to explain this but let me start.

I already had a galaxy watch and I wanted to upgrade to galaxy watch 4. I never had Internet problems on my previous smartwatch. I used to use the Samsung store and Samsung browser on my galaxy watch with no issues, even with no wifi connection on my phone and smartwatch.

When I tried to do the same with my new galaxy watch 4 classic, but in this case with the play store, it says that I need to check my connection and then try it again. The Internet works only when the smartwatch is connected by itself to wifi...

Bloth smarthwatches are the Bluetooth version. If somebody can help me, i will be grateful.

 

 

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5 Replies
Junior8uup
Asteroid
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Galaxy Watch
So the watch never has internet connection when you're out on phones data?
Danfy
Asteroid
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Galaxy Watch
Basically, yes. It doesn't work with phone data
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Junior8uup
Asteroid
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Galaxy Watch
Did you download Galaxy wearable for set up?
Danfy
Asteroid
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Galaxy Watch
Yes, I already did that
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Junior8uup
Asteroid
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Galaxy Watch
That's weird, I'll keep spinning it around the hamster wheel for ya and let you know if anything pops in there. Samsung support is no help?
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