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‎08-07-2023 12:17 PM in
Galaxy WatchSolved! Go to Solution.
1 Solution
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‎08-09-2023
01:07 PM
(Last edited
‎08-09-2023
01:09 PM
by
SamsungAdam
) in
Thank you for reaching out and welcome to the community. I can certainly understand the importance of not wanting to incur a fee when returning to the software version prior to beta. 1. To withdraw from the Beta program, you must apply for withdrawal through Samsung Members application on your device.
(Select the "Beta Withdraw" button in the Beta recruitment notice. It can take a maximum of 2 business days).
2. Please note, you will not be able to sign up again after you withdraw from Beta, so please make a careful decision.
3. After withdrawing from the Beta, please visit the nearest Service Center to reinstall the latest official software of the previous OS version.
(If you have signed up for the Beta program, but have not installed the Beta version software, you can continue to use the current official version after withdrawing through Samsung Members app.)
You can also call us at 1-800-726-7864 to find the nearest Service Center.
Note: If you backed up your device data, you can restore the data after the rollback process by using the restore function of Galaxy Wearable app. Give this link a try for more information on restoring your device to the software version prior to the beta: https://us.community.samsung.com/t5/Tips/FAQ-of-the-One-UI-Watch-Beta-Program/td-p/2558280
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‎08-07-2023 12:20 PM in
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‎08-07-2023 12:25 PM in
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‎08-07-2023 12:28 PM in
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‎08-07-2023 12:40 PM in
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‎08-07-2023 02:49 PM in
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‎08-07-2023 03:10 PM in
Galaxy Watch@As2Bax You cannot rollback from the beta without additional assistance at a service center (if it is even possible at all). You should probably just wait until the stable release, it shouldn't be too long.

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‎08-09-2023
01:07 PM
(Last edited
‎08-09-2023
01:09 PM
by
SamsungAdam
) in
Thank you for reaching out and welcome to the community. I can certainly understand the importance of not wanting to incur a fee when returning to the software version prior to beta. 1. To withdraw from the Beta program, you must apply for withdrawal through Samsung Members application on your device.
(Select the "Beta Withdraw" button in the Beta recruitment notice. It can take a maximum of 2 business days).
2. Please note, you will not be able to sign up again after you withdraw from Beta, so please make a careful decision.
3. After withdrawing from the Beta, please visit the nearest Service Center to reinstall the latest official software of the previous OS version.
(If you have signed up for the Beta program, but have not installed the Beta version software, you can continue to use the current official version after withdrawing through Samsung Members app.)
You can also call us at 1-800-726-7864 to find the nearest Service Center.
Note: If you backed up your device data, you can restore the data after the rollback process by using the restore function of Galaxy Wearable app. Give this link a try for more information on restoring your device to the software version prior to the beta: https://us.community.samsung.com/t5/Tips/FAQ-of-the-One-UI-Watch-Beta-Program/td-p/2558280
