Original topic:

Is it necessary to turn Bluetooth off on my phone so I can use my Galaxy watch 4 for making calls?

(Topic created: 03-17-2023 07:14 PM)
KemII
Astronaut
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Galaxy Watch

Is it necessary to turn Bluetooth off on my phone if I want to use my Galaxy watch 4 for makeing and receiving calls? I seem to always get a prompt telling me that I can't make a call from my watch while Bluetooth audio is on.

 

 
2 Replies
Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out. I can certainly understand your concern with not being able to make calls from your Galaxy watch 4. Just to clarify, do you have any other Bluetooth devices connected to your watch or phone when you are experiencing these symptoms?

 

What type of device do you have paired with your Galaxy watch 4?

 

Is the watch Bluetooth or LTE?

 

Are you pairing your Galaxy watch 4 with your device through the Galaxy wearables app?

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dte230
Galaxy
Options
Galaxy Watch
No, I have an s23 and an A14 and I keep Wi-Fi and Bluetooth on all the time and I have a original Galaxy watch and Galaxy watch 5, not having any problems. I would back up my watch reset the watch and reload