Original topic:

Locked device

(Topic created: 09-01-2021 06:36 AM)
useraPnr8lxWLm
Constellation
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Galaxy Watch

I upgraded my watch active 2 to the watch 4. I don't understand why my watch is locked because I have Samsung pay active on it. The active 2 didn't do that. I only had to unlock it if I were using Samsung pay. On the watch 4 if I remove the pin/pattern it delete my cards from Samsung pay. Please fix this like you had it on the active 2

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3 Replies
Shadie21
Galaxy
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Galaxy Watch
I ran into this road block Monday trying to set My samsung pay up, very frustrating.
Samsung Galaxy S7
DannyBoy91
Astronaut
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Galaxy Watch
Yeah, this is an unfortunate "new" feature the Watch4 does that previous ones didn't. The lock on the device only activates when you take it off and set it down. Then you need to unlock your Watch4 after putting it on.
AndreyRassikhin
Astronaut
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Galaxy Watch
Everyone is following this trend now. Apple watch has exactly same thing.
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