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Constellation

Lost watch and wearable app is all greyed out and won't connect

 
4 REPLIES 4
Samsung Care Ambassador

Re: Lost watch and wearable app is all greyed out and won't connect

If you watch is out of range or power off, you won't be able to connect via the wearable app. 

 

If you registered it previously, you can try https://findmymobile.samsung.com/

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Constellation

Re: Re: Lost watch and wearable app is all greyed out and won't connect

the find my phone says that my watch is not able to connect or sumn
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Constellation

Re: Re: Re: Lost watch and wearable app is all greyed out and won't connect

that's because it's out of range or the battery is dead.
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Constellation

Re: Re: Re: Re: Lost watch and wearable app is all greyed out and won't connect

yes I know it's dead
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