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β12-30-2020 03:20 AM in
Galaxy WatchIn the middle of the day even though the battery has 88% suddenly the screen of the watch stopped working.
The watch itself is connected to the phone and i can feel a vibration / ring when i receive a message or call, but the screen of the watch refuses to light up.
I can access the watch's app over the phone and get information, but i can not do manufacturer's restore settings to the watch, the buttons just do not respond.
From the Topics on the site I notice that this has been happening a lot lately.
Is this a bad software update that does this for all watches?
Is there a solution to this problem?
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β12-30-2020 07:44 AM in
Galaxy WatchSame issue here. Am hoping for a answer to resolve this issue. I have no viable solution as of yet.
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β01-20-2021 11:10 PM in
Galaxy Watch- Mark as New
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β01-24-2021 07:13 AM in
Galaxy WatchIf you go to your Galaxy Wearables app on your phone, you can factory reset the watch:
In the app, go to "Account and backup". At the bottom of that page, you should see the section, "Looking for something else?", and there's a 'Reset' link there. That link will allow you to factory reset the watch. You shouldn't need to manipulate anything on the watch, the link will do it.

