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usersob0PTAgPn
Constellation

My Galaxy watch shutting down

Hello,

 

Gear S2 watch is shutting down stating that it is cooling and shuts itself down and goes into airplane mode ?? Help! 

Here is info of my watch:

ModelSmiley FrustratedM-R730T
IMEI:352712070442466


Thanks,

Nitish

1 REPLY 1
Honored Contributor

Re: My Galaxy watch shutting down


@usersob0PTAgPn wrote:

Hello,

 

Gear S2 watch is shutting down stating that it is cooling and shuts itself down and goes into airplane mode ?? Help! 

Here is info of my watch:

ModelSmiley FrustratedM-R730T
IMEI:352712070442466


Thanks,

Nitish


Looks like you might have a T-Mobile version of the watch.  I had one like that couple of years ago.  

1) What is your phone's name/model?

2) Checked for software update for your watch?

Don't know if you backup settings in Galaxy wearable app(or which app you might be using), if you didn't, then do backup

3) Have you tried resetting the watch to factory settings?

4) Then setting the watch again, but without restoring it, to identify the root cause 


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