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Original topic:

My Music app on the galaxy watch is not working with my S10 phone

(Topic created on: 3/27/19 1:26 PM)
userqxpuNapPBY
Asteroid
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Galaxy Watch

Does anyone know how to fix this?

userh0Kn4CnpNS
Asteroid
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Galaxy Watch

Any fixes for this problem outside of rebooting everything?

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Can you please provide me a bit more detail on the symptoms you are experiencing?


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userh0Kn4CnpNS
Asteroid
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Galaxy Watch

On my s8 I can control samsung music functions ( raise and lower volume, change music tracks...ect ) from my Samsung Galaxy watch. Now when I open the app on my watch it doesn't seem to connect to the samsung music app.

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userh0Kn4CnpNS
Asteroid
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Galaxy Watch

Forgot to mention I'm having that issue not on my s8 but on my s10

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userqxpuNapPBY
Asteroid
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Galaxy Watch

I am having the same problem on my S10. My Galaxy watch used to work with my S7

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userloKRFFzz7Q
Astronaut
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Galaxy Watch

I'm Having the same problem.

my galaxy watch worked flawlwssly with my previous LG V30 but not with my new S10+.

 

what is Samsung doing.

Fix this ASAP

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SamsungLarryK
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Just to double check, have you updated the watch, phone and wearables app recently?

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userh0Kn4CnpNS
Asteroid
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Galaxy Watch

Lol!! The minute I open the wearable app there was an update, that was the issue watch now controls the functions in the Samsung Music app. Thx!!

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useryHtZV7CNBc
Astronaut
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Galaxy Watch

I'm having the same issue.  My phone and watch are both up to date and I'm still unable to control my music on my phone, with my watch.  

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userSK3u17Vmi0
Asteroid
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Galaxy Watch

I had that issue, but after I unpaired it. Then repaired it. It worked perfectly. Just make sure you back up watch prior to unpair...

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