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user97i5YPHyAV
Constellation

My Samsung Galaxy watch keeps disconnecting from my bluetooth on my phone!

This problem started about two days ago, I'm getting bluetooth disconnects from my phone. I need a fix for this issue!

21 REPLIES 21
Samsung Moderator
Samsung Moderator

Re: My Samsung Galaxy watch keeps disconnecting from my bluetooth on my phone!

What type of device are you pairing with your Galaxy watch?

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userqgcvpDBApJ
Astronaut

Re: My Samsung Galaxy watch keeps disconnecting from my bluetooth on my phone!

I am pairing with the Samsung S10 but it disconnects after a few minutes.

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Honored Contributor

Re: My Samsung Galaxy watch keeps disconnecting from my bluetooth on my phone!


@userqgcvpDBApJ wrote:

I am pairing with the Samsung S10 but it disconnects after a few minutes.


There was an update for Galaxy Wearable app, but my Note10 has no disconnects even throughout the night.

 

You can try clearing cache of Galaxy Wearable app, Galaxy Plug-In and Samsung Accessory Service.  Go to settings>apps>find above apps, tap on each app, then tap on storage and then clear cache.


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MCluff
Constellation

Re: My Samsung Galaxy watch keeps disconnecting from my bluetooth on my phone!

Different user here with the same problem. Tried that solution (S9+) with no luck, alas. I suspect it's something with the latest watch software update.

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user4TntCZ5VmJ
Constellation

Re: My Samsung Galaxy watch keeps disconnecting from my bluetooth on my phone!

Same here...  very frustrating!!  I have a Galaxy S8+.  It has been working fine.  Now I miss phone calls and texts, because I did not realize how frequently my phone was disconnecting.  Please!!!  What is the fix Samsung???

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Lucky4u
Constellation

Re: My Samsung Galaxy watch keeps disconnecting from my bluetooth on my phone!

I'm having the dance problem, my phone is a Note 9

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userqgcvpDBApJ
Astronaut

Re: My Samsung Galaxy watch keeps disconnecting from my bluetooth on my phone!

I am having the same issue ever since the last update. I am having to reconnect about 10 times a day.

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Samsung Moderator
Samsung Moderator

Re: My Samsung Galaxy watch keeps disconnecting from my bluetooth on my phone!

Have you tried resetting the network settings? Just a heads up, by resetting the network settings, it will remove all wi-fi and Bluetooth settings you currently have saved.

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CMDSamsung
Astronaut

Re: My Samsung Galaxy watch keeps disconnecting from my bluetooth on my phone!

Hello, I am having the same problem.  I thought it was just me, but it's terribly frustrating that I need to pair multiple times a day.  What is the fix?  Is this your only solution? I have dones and looked at every option there is to resolve this issue.  Please provide more guidance!!!!

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