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Constellation

My Watch Won't Turn On

I woke up to my watch saying that it is overheating. So I took it off the charger and have been waiting for about 30 minutes but it still wont turn on. Idk what to do to turn it back on.

3 REPLIES 3
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Constellation

Re: My Watch Won't Turn On

Try holding down both buttons for at least 15 seconds see if that will reboot your watch.

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Constellation

Re: My Watch Won't Turn On

I tried that and it didnt work. I tried 20 seconds too but that didnt work either

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Samsung Moderator
Samsung Moderator

Re: My Watch Won't Turn On

Thank you for reaching out. Give this link a try: https://www.samsung.com/us/support/troubleshooting/TSG01003100/

 

If you are still experiencing these symptoms after trying the troubleshooting steps provided, I would recommend a service repair. Can you please provide me with the following information in a private message: http://bit.ly/2JH2rq2

 

Full Name:
Street address:
Email Address:
Best Contact Number:
Alternate Telephone Number: (If Available)
Model Code:
Serial/IMEI Number:


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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