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user9H6Qa4oGkQ
Asteroid

My watch keeps disconnecting from my phone

Hi can ayone help me? My Samsung Galaxy watch keeps disconnecting from my Samsung Galaxy Note 9 even though my bluetooth is still working. I only have my watch and Icon gear wireless headphones conncected via bluetooth. I have to keep going into the app and re connecting.

5 REPLIES 5
Samsung Moderator
Samsung Moderator

Re: My watch keeps disconnecting from my phone

Have you updated the watch, phone, and wearables app recently?

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user9H6Qa4oGkQ
Asteroid

Re: My watch keeps disconnecting from my phone

Everything was updated recently I have not added any extra apps or anything 

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Samsung Moderator
Samsung Moderator

Re: My watch keeps disconnecting from my phone

Have you attempted to unpair and re-pair the watch to the phone?

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user9H6Qa4oGkQ
Asteroid

Re: My watch keeps disconnecting from my phone

Yes a few times

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Samsung Moderator
Samsung Moderator

Re: My watch keeps disconnecting from my phone

Have you tried deleting the wearables app and re-adding it?

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