Original topic:

My watch screen not responding - Galaxy Active 2 -

(Topic created on: 4/15/21 3:43 AM)
userSGsqZXrkt1
Constellation
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Galaxy Watch
Hi,

My watch screen stopped responding, won't turn off, will randomly open apps, and then will randomly & repeatedly reply to my texts

The screen stopped responding to touch. Apps are opening on their own. Notifications are still going to the watch but I cant touch to access it. The buttons on the side are still working though.

 

Model : SM-R820

 

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2 Replies
userCAaNsFToGV
Constellation
Options
Galaxy Watch
My watch just started doing the same and I cannot figure out how to fix! It also somehow has an alarm set for 6 AM not since the touchscreen will not respond, I cannot turn it off. And cannot turn off the phone, only reboot, which does nothing!
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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Thank you for reaching out. Service would be recommended for the watch. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Messsage: http://bit.ly/2XERsky



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