Original topic:

Netflix Running

(Topic created: 3 weeks ago)
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Donnie3
Asteroid
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Galaxy Watch

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Anyone else have this very weird and confusing issue where your watch says Netflix is running even though you do NOT have Netflix installed on your watch OR your phone your watch is connected to? What's even weirder, it is randomly on. Sometimes the blue play button is there and sometimes it's not.

I have also tried restarting my watch, I've tried to wipe it clean and redoing it. Still randomly shows up.

Not only is my watch saying Netflix is running when I don't have it installed but there is NO option for me to stop it, turn it off, or prevent it from running. 

See the attached pictures to see what is going on. It says I've been watching Zookeeper Season 1 episode 3 for the last 2 months and i've never seen that show in my life.

PLEASE HELP!

12 Replies
Donnie3
Asteroid
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Galaxy Watch

I also confirmed, it's not the Watch Face.

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ā€ƒ

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Galaxy Watch
Mine has that, but not just for Netflix for all media that is playing on my phone
Donnie3
Asteroid
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Galaxy Watch

I understand that part. I'm OK with that, if I was actually playing some kind of media on my watch and/or phone. However, I'm not playing anything. 

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f43a97
Halo
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Galaxy Watch
This might be a netflix bug. Have you tried disabling the notification for this particular app in watch settings?
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Donnie3
Asteroid
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Galaxy Watch

That would be interesting if I had Netflix installed. Seeing how I've never had Netflix on my phone nor my watch... it's weird that it would be showing that app as running. 

 

I don't use any media on my watch. 

f43a97
Halo
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Galaxy Watch
Try this. Go to wear app >> settings >> advanced features >> and disable

"Auto launch media controls"

And

"Show ongoing icon"

See if that works. If it does, please mark my reply as a solution.
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy Watch

@Donnie3 That is saying that Netflix is active on your phone. 

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Donnie3
Asteroid
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Galaxy Watch

Thus, this being weird as I have never installed Netflix on this phone or watch, and furthermore I've never even watched Zookeeper on my TV.... So why is my watch saying Netflix is on? Or why has it never changed to episode 4? Even after I reset the watch? Lol

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mryankees2020
Cosmic Ray
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Galaxy Watch
Maybe you have Netflix on your smart TV, PC, or laptop
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