Please make sure that the Goodnight mode is not set.
in Goodnight Mode, AOD/Wristup gesture/Notification is off.
If there is a moon-shaped icon at 12 o'clock on the clock screen, it is Goodnight mode.
Same problem here... Wake UP gesture on, night mode off. Still doesn't work.
Samsung, I hope you're working on a quick fix... How can you sell something with such a bug...?
I am having multiple issues with my watch. I already returned 2 Galaxy Watches, because of failing to register steps, not counting steps. My watch alsi doesnt ways respond to the movement and etc. So I decided to test the sensors on my 3rd watch which also doesn't count steps correctly and etc . The way you can do it is if you go to your PHONE DİALER on your watch you can enter *#0*# this will bring you to a screen where you can select sensors then scroll down to gyroscope and click on SELF. This should self test your sensor. I tested it before and usually PASSED but I tried testing several times and it would PASS and then FAİL! So you might need to test it several times. The fact that its FAILING and PASSİNG might explain why some of the watches issues are intermittent.
The moral of the story.... This might not be a software issue!! This is a manufacturing and quality control issue!
The *#0*# test is interesting. I was noting very little sensitivity to stairs so did a gyro self test using this access. It failed on all rows and then appeared to lock up the watch. I had to hard boot it to get it going again. Seems a little concerning... has anyone else seen the self test lock up the watch?
I was having a similar problem with my new 46mm Galaxy Watch. I solved my problem by doing the following:
I found out that 'Goodnight mode' overrules 'Always on' and 'Wake-up gesture'
I hope this helps. Good luck.
for all of you still having the issue and unwilling to do a full restore....
Just turn Goodnight mode off...
From the watch's Home screen, navigate to Settings. Swipe to and touch Advanced, and then swipe to and touch Goodnight mode. Touch the slider to turn it on, and then touch Done. Make sure to turn the mode off in the morning.
bipity bop all fixed.
I belive Goodnight mode should deactivate when you get up... the watch clearly didnt notice that happening so gets all confused.