Original topic:

New Watch Ultra update issues during workouts

(Topic created: 3 weeks ago)
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Falxon
Asteroid
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Galaxy Watch
I've seen several discussion threads on various places including Reddit that are showing consistent issues with the data tracking and time display during workouts after the new update. My wife's device just got affected by this issue after the update applied this morning.

I have not seen Samsung address this anywhere. Is there any detail about these known issues, and any sort of a plan to address them?

Thanks.
27 Replies
user3PlEuzVP1f
Constellation
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Galaxy Watch
Same issue since the latest update a couple of days back. They need to fix this ASAP.
zazenke
Asteroid
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Galaxy Watch

this the new energy saving method. 

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Galaxy Watch

Same issue also i have the always on display active in the main settings and during the workouts and it keeps turning off the display whenever i am doing a workout. After i lift my arm it comes back up and after like 10-15 seconds the stopwatch and heartrate gets updated but it keeps freezing and not showing the time and heartrate in real time

Yremed
Constellation
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Galaxy Watch
Same
usererqXVRwnCi
Constellation
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Galaxy Watch
Same problem here after the latest update. Screen takes several seconds to display updated information
DANOFDANGER
Asteroid
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Galaxy Watch

It also seems to affect the gps accuracy, though i hope its that and not the update affecting the gps accuracy overall. I will turn off the AOD during a run tomorrow to see if the accuracy goes back to normal but with the AOD bug it was just terrible tracking. 

Blu-Ray
Galaxy
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Galaxy Watch
I too am experiencing this new bug... That makes what, 8,765th one so far I've experience since switching to Samsung? LOL ok I'm exaggerating, a little, but this is comical now. "Oooooo Samsung is so much better than Apple." šŸ˜‚
solidus28
Constellation
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Galaxy Watch
Glad to find this. Same issue here after last update. I opened a support case yesterday and they are requesting I send my watch in, even after pointing out this conversation and a couple others I found in the last few days.
kasb58
Asteroid
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Galaxy Watch
Same problem and Samsungs response is improved battery life. With AOD enabled, the display still goes to sleep. **bleep**...