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Constellation

No audio output from watch active 2 to Bluetooth headphones

Hi guys, I've just received my galaxy watch active 2. I went to connect my BT Headphones with them (which worked) and went to play music through spotify. However there's no audio output through to the headphones even when the app says the music is playing. I have re-paired the headphones, restarted the watch etc. Any solutions?

3 REPLIES 3
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Samsung Moderator
Samsung Moderator

Re: No audio output from watch active 2 to Bluetooth headphones

Thank you for reaching out! Give these steps a shot! http://www.samsung.com/us/support/troubleshooting/TSG01003077/



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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Constellation

Re: No audio output from watch active 2 to Bluetooth headphones

You can not sync watch to music without your phone - so sad

 

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Astronaut

Re: No audio output from watch active 2 to Bluetooth headphones

what i found after restarting the watch and phone, you have to have the headphones connected to the phone itself and the watch. 

 

I had the headphones only connected to the watch.... Which is what i would prefer so i can leave my phone and still have music through the watch but... 

i can deal with it for now.

Hope this helps, in case you hadn't found a solution. 

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