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Constellation

No longer counting steps or waking up

Help please. Since getting new Samsung S9, linking Galaxy Watch with that phone and having to update watch software to do that, my watch no longer counts steps nor does it wake up with the wake up gesture. 

I've tried resetting the watch but it still doesn't work. 

Anyone able to help?

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: No longer counting steps or waking up

Have you tried force stopping and clearing the cache and data for the Galaxy wearables app?


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