No maintenance mode and no manual back up bottom available??

[Whatitdowhatitbe]

Samsung what is going on with you y'all are better than this?!?! Come on!!! Get it together!!! This has been a known issue for months and y'all can't come up with an update to have maintenance mode available on watches????

My watch 6 classic needs to be shipped for repair so I was sent a box and inside there is a piece of paper that tells you to put your device on "maintenance mode" ... I come to find out through forums on this platform and other Google Searches that that mode is NOT available for Galaxy Watches, some Samsung Moderator responded to another person with my same question about maintenance mode on watches and the Samsung moderator only confirm that indeed feature is not available on watches and gave no solution or advice on what to do instead, so helpful.. So other Samsung users came up with their own solution to back up the watch toSamsung Cloud than do a Factory Reset to ship the watch for repair, than just log in with your Samsung account once you get your watch back after repairs. Great there is my solution right? No . . . 

SECOND ISSUE, now when I go look on my Wearable app settings, on my actual watch settings and even tried to find the option on my phone settings for my watch to do a BACKUP there is no longer an option/button to manually backup your watch to the cloud.🙂 ARE YALL SERIOUS NOW?!? How are you going to take away that feature and not have maintenance mode available??? This was available before to manually whenever you wanted to back up your info to the Samsung Cloud, I've done it before and I also just saw videos of other people showing how to do that a year ago.... and now the only option is to automatically have it done whenever the device wants to....?

My watch has been in use and connected to my phone since I boght it and the last time it backed up was 3 weeks ago. So what am I supposed to do? Do a factory reset and lose my watch settings accommodations and storage? I cannot wait around for the watch to be in the mood to do a backup on its own because my warranty is about to expire in a week so you're telling me I just have to give up my back up?Please come up with a solution Samsung, and don't be sending customers the wrong instructions to care for their devices just like me and many other people that have gotten this little paper saying to put the watch onMaintenance Mode when there isn't an option for that, you have us wasting our time looking for this nonexistent maintenance mode feature on our watch and on top of that trying to find an alternative that is no longer available to top it off.

It has to be one or the other, you either bring back the manual back up option for the watches or you make maintenance mode available for the watches.

[meself]

Open the Galaxy Wearable app: Locate and open the Galaxy Wearable app on your paired smartphone. 

Access Backup Settings: Tap on "Watch settings," then "Accounts and backup". 

Initiate Backup: Select "Back up data". 

Choose Data to Backup: Select the specific data you want to include in the backup, such as watch settings, app data, etc. 

Start the Backup: Tap the "Back up" button to begin the process. 

Complete the Backup: Wait for the backup to finish, then tap "Done". 

Backups are saved to your phone and/or Samsung Cloud: If you're signed into your Samsung account within the Wearable app, backups are also saved to Samsung Cloud. You can also save backups to Google, but this requires enabling it in the Wearable app, according to Samsun

[Whatitdowhatitbe]

Do you have that option available in your watch? And if so, I would like to know what watch you have? Because it's not available on mine...🥲 I don't know what else to tell you other than that option does not come up on my watch. And I'm not the only one that does not have that option show up on their watch.. many people are pretty upset about that.

[meself]

I was only able to find that along with the factory reset or recovery option not sure what to suggest

[Whatitdowhatitbe]

Factory Reset is an option that does show up but I want to make sure before I do that I can back it up. I give up tho, I'll re do everything on my watch once I get it back of I lose my modification and stuff I guess. Thank you so much for being so nice and trying to help 🫶🏻

[meself]

Only thing that comes to mind is maybe and just a thought back up on a PC if that's possible kinda like the smartswith feature but not sure on watch if will work

[DTAmeme]

Or better yet it 2025 almost 2026 how about you just send a brand new watch . Out of date maintenance.. send you mass production watch out for schedule maintenance and wait wait then wait a lot more for it to come back (is it actually fixed).. whatever UBREAKIFIX IN WAUKESHA WI IS A MILLION TIMES FASTER AND I NEVER EVER QUESTION THEIR WORK.
AGAIN ANOTHER DISAPPOINTMENT IN YALL...

[realaud]

The ability to manually backup is not on the watch itself, it is in the wear app. Watch settings/accounts and backup. You can turn on the switch to back up to the cloud, as well as the backup to the phone. Does it really matter if your backup is 3 weeks old? Do you change your watch settings on a daily basis? It does not matter which watch you have, manual backup takes place through the Wear app, and the Wear app is the same for all watches.

[Whatitdowhatitbe]

Like I mentioned I looked in the settings of the watch itself, the Wearable app and even went as far as looking for it in my phone settings and that feature to manually backup is not available anywhere for the watch.

[realaud]

Show screen shots of your settings. Check here