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userXiFxJDG9eC
Constellation

Re: No text messages on Galaxy Watch

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I am having issues aswell. Keeps disconnecting from my phone. Notifications wont come through, no message app, but can send a msg if i go thro contacts but it says i need to approve the  text on my phone before it will send

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Samsung Moderator
Samsung Moderator

Re: No text messages on Galaxy Watch

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@userXiFxJDG9eC Try these troubleshooting steps here. I believe they will assist you with this issue.

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Cleaner89
Constellation

Re: No text messages on Galaxy Watch

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I am using a Note 9 and this has just started happeing to me too after working fine the first week?

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userQr8unlUDYY
Constellation

Re: No text messages on Galaxy Watch

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Go into the wear app on your phone,

Settings-notifications - manage notifications

 

Scroll down to find your message app and make sure the slide toggle is on. 

Simple

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userV8gj0DodMA
Constellation

Re: No text messages on Galaxy Watch

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I was able to use this solution to now get notifications but I still do not see the Messages or Email icon in the phone.  Is there a way to get those icons on the phone for a Pixel?

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Samsung Moderator
Samsung Moderator

Re: No text messages on Galaxy Watch

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Thank you for reaching out for assistance. However, we cannot confirm comparability for Non-Samsung devices and recommend reaching out to the developers directly.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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usersvs7zwY5ap
Constellation

Re: No text messages on Galaxy Watch

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I'm having the same issue where messages come to my phone but do not make it to my watch.  My phone is a SAMSUNG Galaxy S8+, and I have uninstalled and reinstalled the app from the phone and reset the watch (without restoring for backup).  I get messages for a short time then it quits working again.  I even set up messages as the "double home press" app, but new messages do not appear there.  But they may show up later.  The slide-toggle settings mentioned in the "Solution" are verified to be correct.

 

Also, the heartbeat sensor does not always work, but resetting resolves this issue as well for a short time.  Not looking for a solution here, but mentioning it in case you think it is related.  

 

I have an SM-R800 running Tizen 4.0.0.1 version R800XXU1BSA4.  

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user1WHkqzN7mM
Constellation

Re: No text messages on Galaxy Watch

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Hi there,

 

I'm having the exact same problems. It will work after a reset but will slowly get worse. Have you found a solution?

 

 

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Samsung Moderator
Samsung Moderator

Re: No text messages on Galaxy Watch

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Take a look at these troubleshooting steps: http://www.samsung.com/us/support/troubleshooting/TSG01109141/ Please let me know if this is helpful.

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userHT4QpQmuDt
Constellation

Re: No text messages on Galaxy Watch

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This was it for me. I did the hard reset and redownloaded the app, blah blah blah.... But it was this that I needed to do. Thanks 

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