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Original topic:

Not getting notifications on standalone service

(Topic created: 10-31-2019 11:19 PM)
Genothegreat1
Asteroid
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Galaxy Watch

I have had the galaxy watch 46mm and s10+ since march. I  have had issues with notifications coming in on standalone since then. I have done all the basic troubleshooting. Wipe, reset network, uninstall app etc. I have disconnected service and reconnected service still no standalone notifications after a few hours. I even refreshed device through a backend system at Sprint where I work. HELP Please!

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Do you have the remote connection setting turned on in the settings of your Galaxy wearables app?


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Genothegreat1
Asteroid
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Galaxy Watch

Yes.

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Charkatak
Supernova
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Galaxy Watch

@Genothegreat1 wrote:

Yes.


@Genothegreat1 

 

When your watch is in standalone mode, do you see "remotely connected" displayed on your watch?


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Genothegreat1
Asteroid
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Galaxy Watch

No it shows standalone • Sprint

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KingTony702
Asteroid
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Galaxy Watch

Have you tried doing the factory reset on watch and then re-pairing it to the phone?

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Genothegreat1
Asteroid
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Galaxy Watch

Yes I have tried this as well.

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Solution
SamsungQue
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch
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SirWalt
Halo
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Galaxy Watch

Try to reset accessibility settings then network settings then settings but in safe mode. You will not lose anything, it will set your phones setting back to default. You will have to reset your phone up again, but it might work.

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Genothegreat1
Asteroid
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Galaxy Watch

Attempted this already stated it in my first post.

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