What type of device are you using?
Can you please elaborate on the symptoms you are experiencing?
Are you using the original charger that came with the device?
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I have same problem. Watch is 1 week old just today. Felt watch vibrate and when I looked, it had switched itself off. Now totally dead despite being charged to 100% earlier today. It was showing the "rebooting" screen when holding in power button but nothing came of it. Has since ceased to even show that response. No response to charging. Using correct cable etc and tried alter actives just incase.
Galaxy Watch Active (1A67) Model SM-R500. Literally received this 7 days ago. Hugely disappointed to be experiencing such drastic problems already.