Original topic:

Not working even battery not empty

(Topic created on: 1/16/21 2:17 PM)
userAgDU1f1mbP
Astronaut
Options
Galaxy Watch

It just died and battery was not empty. Tried recharging the battery and switching again but nothing.

0 Likes
2 Replies
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

What type of device are you using?

 

Can you please elaborate on the symptoms you are experiencing?

 

Are you using the original charger that came with the device?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
usersY83x2APzm
Constellation
Options
Galaxy Watch

I have same problem. Watch is 1 week old just today. Felt watch vibrate and when I looked, it had switched itself off. Now totally dead despite being charged to 100% earlier today. It was showing the "rebooting" screen when holding in power button but nothing came of it. Has since ceased to even show that response. No response to charging. Using correct cable etc and tried alter actives just incase. 

 

Galaxy Watch Active (1A67) Model SM-R500. Literally received this 7 days ago. Hugely disappointed to be experiencing such drastic problems already. 

0 Likes