08-27-2019 02:15 PM
I just bought a new Galaxy Active watch. Everything paired fine, but for whatever reason I cant figure out how to make notifications make an actual sound. Vibration works, but sounds not so much.
Solved! Go to Solution.
08-27-2019 03:42 PM
After further research, I'm afraid you are correct. It does not have a speaker, meaning this particular model would be unable to play sounds. I truly apologize for the inconveniences caused.
08-27-2019 02:17 PM
What phone are you pairing it with?
08-27-2019 02:19 PM
It's a galaxy s9
08-27-2019 02:24 PM
On the watch check in Settings -> Sound mode and verify that it is set to sound.
08-27-2019 02:29 PM
In settings I have:
Watch faces
Vibration
Display
Advanced
Connections
Apps
Security
Account
Accessibility
General
Battery
About Watch
08-27-2019 02:46 PM
Have you updated your watch, phone, and wearables app recently?
08-27-2019 03:06 PM
Brand new watch. It installed an update when I synced it the first time. Phone updated one day earlier this week. Wearable App appears up to date
08-27-2019 03:25 PM
So it appears there is no speaker on the active watc . I assume that means I will not be able to get sound notifications. This is NOT what is was told when I purchased the watch....
08-27-2019 03:42 PM
After further research, I'm afraid you are correct. It does not have a speaker, meaning this particular model would be unable to play sounds. I truly apologize for the inconveniences caused.