Original topic:

Number sync

(Topic created: 05-08-2021 06:19 AM)
tommylee82
Astronaut
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Galaxy Watch
I just bought my galaxy watch 3 and when I try number sync I keep getting rescom0111 message been trying to do this for 4 days now anyone have any idea how to fix it been through customer service and everything.
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15 Replies
tommylee82
Astronaut
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Galaxy Watch
Contacted Samsung filed complaint Thursday still haven't heard back
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Zingzongzang
Constellation
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Galaxy Watch
Just wanna say this is an AT&T error. You can look the code up and see countless other Apple watches with the same error. My active 2 with lte just started giving me the error.
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userYvuZ7m7bL4
Constellation
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Galaxy Watch

Same here. Spent 90 minutes on the phone with AT&T 3 days ago and they said they escalated and I would hear back within 24 hours... well guess what.... nothing.

CaptainN
Astronaut
Options
Galaxy Watch
Same
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userK7qlueZyZ3
Constellation
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Galaxy Watch
Same problem with AT&T service Galaxy s21 ultra and samsung active2
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Samsung_bRVc8hv
Astronaut
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Galaxy Watch

I have review multiple solutions and Samsung is saying that the issue regarding mobile sync disconnecting after few minutes is an at&t issue however I swap the galaxy s10e with the google pixel 5 with the same number and watch and issue is resolved looks like there is a conflict between calls forward from the app and number sync only with Samsung device creating this issue. the issue is happening only when you us a Samsung phone

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