Original topic:

October update

(Topic created: 10-30-2021 11:12 AM)
Anonymous
Not applicable
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Galaxy Watch
I have the watch 4 classic with AT&T did anyone receive the new update from October 20th. It has new watch faces and gestures Iit still has not reached my mine. 
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SamsungQue
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Galaxy Watch

Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.

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ZeusD
Comet
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Galaxy Watch
I am on t mobile with mine. From what I'm guessing, seeing on others posts, and videos, I don't think any of the LTE models in the US have received it as of yet. I have the 875U. It helps when you see the update information, as people post, it has the model number in it. But, it seems they're rolling out things slowly on this, along with the Z devices I come from the notes, so it's odd to get these things slowly compared to being one of the first getting updates. Oh well ..
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SamsungQue
Honored Contributor
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Galaxy Watch

Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.

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Bs2209
Sun
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Galaxy Watch
Going to the Samsung wearable app and force the update if it doesn't update then I don't know what to tell you
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Bs2209
Sun
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Galaxy Watch
To clarify I would say the same some wearable app on your phone
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Anonymous
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Galaxy Watch
Okay thanks
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