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Asteroid

Oh no, the dreaded green screen on Gear S3 Frontier

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My Gear S3 Frontier. My dear watch that is with me through thick and thin. 

 

Smiley Sad

 

I put it on the charger and came back a few minutes later to see a solid green/yellow screen.

 

I took it off the charger and it went dark and would not come back on. I forced it to power off and it disconnected from my phone. Powered it back up and it reconnected to my phone but the screen would not turn on. Finally after a few minutes the screen came on but was flickering and looked too bright. Then it went dark would not come on again. It seems the watch is working but the display has died. Is there anything I can do to fix it?

 

Thanks

 

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: Oh no, the dreaded green screen on Gear S3 Frontier

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Hello,

 

I will be happy to look into this further for you.

 

Can you send a private message providing the full model code and the serial number of the watch so I can look into the warranty status? Sounds like your watch may need service. http://bit.ly/2GGYul4

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6 REPLIES 6
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Samsung Moderator
Samsung Moderator

Re: Oh no, the dreaded green screen on Gear S3 Frontier

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Hello,

 

I will be happy to look into this further for you.

 

Can you send a private message providing the full model code and the serial number of the watch so I can look into the warranty status? Sounds like your watch may need service. http://bit.ly/2GGYul4

View solution in original post

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Constellation

Re: Oh no, the dreaded green screen on Gear S3 Frontier

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Can u look my watch up too

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Asteroid

Re: Oh no, the dreaded green screen on Gear S3 Frontier

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Ah well, it seems it is dying now, the screen barely even turns on at all now and it is out of warranty. I can take it to a repair place but the cost will be about the same as a replacement so I will have to weigh getting a different watch now. :/

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Constellation

Re: Oh no, the dreaded green screen on Gear S3 Frontier

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The same thing just happened to me this morning on my S3 Frontier! What's the fix? It would be greatly appreciated if the resolution is made public.

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Asteroid

Re: Oh no, the dreaded green screen on Gear S3 Frontier

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Unfortunately, it seems there is no fix. It might need a replacement screen. I don't know if it was defective or what. I always good very good care of it and it never showed any sign of issue until one day the screen just freaked out. 

 

I ended up replacing mine with a Fossil Wear OS watch and it is quite good.

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Astronaut

Re: Oh no, the dreaded green screen on Gear S3 Frontier

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S3 Frontier.PNG

 

The same thing happened to me as well on my S3 Frontier!! Good question for Samsung? What is the fix? If you hold down the main power button long enough seems phone reboots and works OK for an uncertain amount of time. Happened the first time months ago, 2 or 3 times in a row, then was good for months. Today did it twice again. Had a Samsung Gear 2, the battery swelled up and broke that one apart. Now having this screen problem with the S3. No solutions forth coming. What I can say in all honesty, when this one fully packs it in, Samsung wearables will be off my list. Too much money for unreliable product!

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