Original topic:

Order Not Shipped

(Topic created on: 3/4/21 8:40 AM)
Priyen Patel
Constellation
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Galaxy Watch

I ordered a Galaxy Watch on 17Feb and hadn't received any shipping information other than an expected delivery date of 3rd March. I reached out to a Samsung rep and was assured the item would be delivered by the expected date. Now the site is telling me it's EXPEDITED / IN PROCESS and there are no delivery dates or shipping dates. Not sure why it hasn't even shipped yet!

ppatel

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SamsungJoJo
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Hello,

 

I recommend continuing to reach out to our E-Commerce department for further assistance regarding your recent order. They can be reached directly at 855-726-8721.

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SamsungJoJo
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Hello,

 

I recommend continuing to reach out to our E-Commerce department for further assistance regarding your recent order. They can be reached directly at 855-726-8721.

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SamsungJoJo
Samsung Moderator
Samsung Moderator
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Galaxy Watch

An Accepted Solution has been marked and provided for this thread. This thread will be locked for further replies. In hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find needed content. Remember that if you do make a post, that you include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring. Thank you for being part of the Community!

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