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Original topic:

Pain in left wrist, arm, and fingers

(Topic created: 12-16-2020 07:53 PM)
userqMbeeGIN7R
Constellation
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Galaxy Watch

Is anyone else experiencing problems symptoms when wearing samsung watch?

 

Maybe the sensor is the cause of shooting pain and tingling up arm and fingers locking at times.

 

It's unbearable.  I had to stop wearing it. But pain and tingling still there. When I took off watch I noticed red sensor light up.

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SamsungRyder
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Hello!

 

Thank you for reaching out, I can understand doing so experiencing this symptom. I would be happy to look into this further for you. Could you please provide me with the model and serial number for your device in a private message to do so? https://bit.ly/2SUXRar

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userq4RHSv78g7
Constellation
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Galaxy Watch

I am experiencing the same. I just received the watch for Christmas 2020 and  initially, was not attributing the pain to the watch and even contemplated scheduling an appointment with my physician.  I suddenly thought about the watch being the only difference and as i became more observant of it,  I realized the pain was occurring only when wearing it.  Fast foward to January  2021 I decided to switch the watch to the alternate wrist (to be sure) and the pain is more intense and lasted even longer after taking the watch off.  I have never experienced this pain prior to wearing this watch.   I have decided to completely discontinue wearing the watch and will see if i am able to get a refund. If not,  i would have definitely wasted a couple hundred bucks.

Solution
SamsungRyder
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

Hello!

 

Thank you for reaching out, I can understand doing so experiencing this symptom. I would be happy to look into this further for you. Could you please provide me with the model and serial number for your device in a private message to do so? https://bit.ly/2SUXRar

SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Hey, just wanted to touch base. Are you still needing further assistance?


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user0XlQKMH5Zg
Astronaut
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Galaxy Watch

Constellation have you found a solution to this issue. I recently got the active 2 44mm and noticed numbness and tingling at times in my pointer finger and didn't think much of it but now it has become pretty painful as well. I have switched to the alternate wrist as well but the pain is still present in the left wrist. I really like the watch and would really hate to have to give it up. Any help or guidance is appreciated.

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