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Original topic:

Blood Pressure features not present on international Galaxy watch 4 classic

(Topic created: 05-26-2022 09:45 AM)
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userYruGyQbrgv
Asteroid
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Galaxy Watch

I have a Galaxy Classic 4 smartwatch.  Purhcased in Canada, from Best Buy.

I have all the latest updates for my samsung phone and the watch.

I don't have the blood pressure monitor features even though they were released back in April.

I suspect maybe my region is not Canada, even though I bought it new at a major chain in Canada.

How can I check the region?  What other reasons might there be for these features not being included.

1 Solution


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Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitlocationsite.html

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2 Replies
User_name
Black Hole
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Galaxy Watch

not sure about Canada but US currently doesn't support Blood pressure feature on Watches

Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitlocationsite.html