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Asteroid

Previously deleted alarm goes off on Samsung Active watch

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Several weeks ago I set a 5 am alarm.  I used it once and then deleted it.  Twice this week the 5 am alarm has gone off but there is no evidence of it on my watch (Samsung Active) or phone (Note 5).  I have tried restarting the watch but the alarm has gone off since.  How can I completely delete this alarm?

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Samsung Moderator
Samsung Moderator

Re: Previously deleted alarm goes off on Samsung Active watch

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Have you tried force stopping and clearing the cache and data for the Galaxy wearables app?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Samsung Moderator
Samsung Moderator

Re: Previously deleted alarm goes off on Samsung Active watch

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Have you tried force stopping and clearing the cache and data for the Galaxy wearables app?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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Asteroid

Re: Previously deleted alarm goes off on Samsung Active watch

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Thanks for the suggestion.  I will give it a try and see what happens.

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Samsung Moderator
Samsung Moderator

Re: Previously deleted alarm goes off on Samsung Active watch

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You're welcome. Please keep me posted if you need further assistance.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Asteroid

Re: Previously deleted alarm goes off on Samsung Active watch

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Had to do it a second time but no phantom alarms this week.  Thanks!

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