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Original topic:

Rash / Itchiness band area

(Topic created: 04-09-2021 02:21 AM)
MOMOF4LIL1
Asteroid
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Galaxy Watch
I bought a Samsung Galaxy Watch 3 a month ago.. I have developed a rash  area , it's  Itchy and uncomfortable.  This never happened with my Samsung Active Watch.  I seen that this is a common problem/ issue, what is the solution 🤔.  At this point if I can't wear it I will have to return. This is unacceptable. 
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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Watch

@MOMOF4LIL1 Thanks for reaching out. I am sorry to hear about the rash. Please send a private message with the model code and the serial number or IMEI number of the watch so I may assist you further. http://bit.ly/2XERsky



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userIkKt7Lulg3
Constellation
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Galaxy Watch
Swap bands to a different material, it sounds like an allergic reaction.
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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Watch

@MOMOF4LIL1 Thanks for reaching out. I am sorry to hear about the rash. Please send a private message with the model code and the serial number or IMEI number of the watch so I may assist you further. http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

SamsungQue
Honored Contributor
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Galaxy Watch

Please send a private message with the model code and the serial number or IMEI number of the watch so I may assist you further. http://bit.ly/2XERsky

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SamsungQue
Honored Contributor
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Galaxy Watch

Did you still need help with this issue?

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MOMOF4LIL1
Asteroid
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Galaxy Watch
Yes
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SamsungQue
Honored Contributor
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Galaxy Watch

Did you still need help with this issue?

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