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userSZcR8WO8a3
Constellation

Rash from Galaxy Active2

I have had the Gear Fit2 Watch for a couple years and had occasional irriation from generally sensitive skin and living in dry weather. I would alternate wrists and it never lasted or prolonged

 

I Received the Galaxy Active2 a week ago (Thursday 1/9) and within days had irritation on R wrist where I typically wear it. I moved it to the L wrist to give it a break and 2 days later had irriation. Yesterday I moved back to L wrist and it is more inflamed than I ever saw with Fit2. 

 

I see other topics started with mod private messages, can someone please assist me?

 

20200117_101848.jpgBottom/Side of R Wrist

20200117_101802.jpgTop of R Wrist

20200117_101805.jpgTop of L Wrist

20200117_101816.jpgSide of L Wrist

3 REPLIES 3
Samsung_V5tv1v2
Astronaut

I wish I could help, but the same thing happens to me too...

I wish I could help, but the same thing happens to me too. It takes days for it to clear up and I can wear a watch on my right hand.

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Samsung_V5tv1v2
Astronaut

It looks like the same rash markings except mine is on my...

It looks like the same rash markings except mine is on my inner wrist area.

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Samsung Moderator
Samsung Moderator

Re: Rash from Galaxy Active2

@userSZcR8WO8a3 Please send a private message with the following information so I may assist you further: http://bit.ly/2XERsky

 

Full name:

Complete physical address:

Contact phone number:

Alternate phone number:

Email address:

Model code of watch:

Serial number of watch:

Copy of the proof of purchase: (If available)

Is the watch Bluetooth or LTE:



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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