I have had the Gear Fit2 Watch for a couple years and had occasional irriation from generally sensitive skin and living in dry weather. I would alternate wrists and it never lasted or prolonged
I Received the Galaxy Active2 a week ago (Thursday 1/9) and within days had irritation on R wrist where I typically wear it. I moved it to the L wrist to give it a break and 2 days later had irriation. Yesterday I moved back to L wrist and it is more inflamed than I ever saw with Fit2.
I see other topics started with mod private messages, can someone please assist me?
Complete physical address:
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Is the watch Bluetooth or LTE:
Have had a fitbit for 3yrs and always wore in bed to track my sleep. Wore my active 2 1 night and its irritated my skin. I love the watch and love tracking my sleep as I'm a nurse and don't get much. Need a solution to my problem as can't take it back due to COVID-19 and stores closed
Hi @user0tYatLL3fp. The pandemic has restricted operations at most non-essential businesses. If the store you bought the watch from has an online site contact support, and request a return label. If not that, see if they'll extend the exchange window.
I too had the same rash I believed it's due to a combination of moisture and bacterial kept within the wristband. For the first 2 years of owning a watch I didn't have this issue until recently I started wash dishes at my culinary school i noticed the rash. I thought it was just the Samsung watch but then I changed watches and the rash still occurred. So my solution was to not was anything with my watch on and the rash went alway.
i got my watch for Valentine's day and i love it however it also gives me a rash. I can o ly wear it for a day or two before i have to stop wearing it. The rash is really painful....
Thank you for reaching out. I would be happy to look into this further for you. Can I please have your full model number, serial number/IMEI, and pictures of the symptoms you are experiencing in a private message: http://bit.ly/2JH2rq2