Rash from watch strap

[userbtNonEbSdo]

I bought a galaxy active watch and have been getting a rash on my wrist. I usually have to remove the watch for a while so it will calm down.

I had a gear pro before this and never had this problem

[SamsungRyder · Accepted solution]

Hello!

Thank you for reaching out. I would be happy to look into this further for you, could you please provide me with the model and serial number for your watch in a private message? https://bit.ly/2SUXRar 

[SamsungRyder]

Hey there!

I hope you are having a great day. I am reaching out to touch base and see if you are still in need of assistance? 

[userbtNonEbSdo]

Hi

Yes I still need assistance with the watch causing a rash on my wrist

Can you please private message me

Thank you