Original topic:

Rear Sensor Glass Smashed

(Topic created: 08-11-2021 02:07 AM)
useriWNnjA2Fj1
Astronaut
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Galaxy Watch

The rear sensor Glass on my galaxy watch has smashed. It is on my wrist or charger all the time so know I have not damaged it. I can no longer get heart rate readings etc. And it will no longer hold a charge. I've heard this is a common fault.

I cannot seem to get it repaired or replaced and I am very disappointed. I have bought Samsung products for years including tvs , 10 phones and 3 watches but am really sad that I can't get this fixed. Its clearly a fault as the robustness of this device is well advertised.

 

Can anyone help.

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