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Constellation

Rebooting Issue

Has anyone had their watch to stop powering on? When I hold the power but it comes on and says rebooting and goes to the Samsung screen and powers off.

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: Rebooting Issue

If your watch's battery is completely discharged, it will not power on. You'll need to charge it before turning it on. If the watch will not power on or is running low on battery and doesn't seem to charge, the problem could be anything from the battery, connection, the charger, or the watch itself. Give this link a try: https://www.samsung.com/us/support/troubleshooting/TSG01003100/

 

If you are still experiencing these symptoms, I would recommend a service repair. Can you please provide me with the following information: http://bit.ly/2JH2rq2

 

Full Name:
Street address:
Email Address:
Best Contact Number:
Alternate Telephone Number: (If Available)
Model Code:
Serial/IMEI Number:


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