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ā07-07-2019 01:09 PM in
Galaxy WatchSaturday morning my Galaxy watch LTE stopped connecting remotely with my Galaxy S9 plus phone. I have tried all the suggestions in the other posts and nothing works. This seems to be a problem that keeps happening. I depend on my watch to work correctly when my phone is not with me. This is the reason I bought the watch. Samsung can you please fix the issue. It's not our watchs or phones.
Solved! Go to Solution.
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ā07-07-2019 02:11 PM in
Galaxy WatchYes started on Saturday! Same exact issues! My watch worked beautifully until that day, and it's not just mine but many coworkers! Samsung please fix!
@LAB68 wrote:
Saturday morning my Galaxy watch LTE stopped connecting remotely with my Galaxy S9 plus phone. I have tried all the suggestions in the other posts and nothing works. This seems to be a problem that keeps happening. I depend on my watch to work correctly when my phone is not with me. This is the reason I bought the watch. Samsung can you please fix the issue. It's not our watchs or phones.
@LAB68 wrote:
Saturday morning my Galaxy watch LTE stopped connecting remotely with my Galaxy S9 plus phone. I have tried all the suggestions in the other posts and nothing works. This seems to be a problem that keeps happening. I depend on my watch to work correctly when my phone is not with me. This is the reason I bought the watch. Samsung can you please fix the issue. It's not our watchs or phones.
@LAB68 wrote:
Saturday morning my Galaxy watch LTE stopped connecting remotely with my Galaxy S9 plus phone. I have tried all the suggestions in the other posts and nothing works. This seems to be a problem that keeps happening. I depend on my watch to work correctly when my phone is not with me. This is the reason I bought the watch. Samsung can you please fix the issue. It's not our watchs or phones.

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ā07-07-2019 02:29 PM in
Galaxy WatchThank you for reaching out. Can I please get your full model number, baseband version, Bluetooth or LTE, the device your watch is paired with as well as the Android version on the device?
Be sure to click " ā Accept as Solution" when you find an answer that works for you.
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ā07-07-2019 03:00 PM in
Galaxy WatchModel number- SM-R815U
Baseband Version- One UI Version 1.0
LTE
Phone- Galaxy S9 Plus. Android 9
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ā07-07-2019 06:19 PM in
Galaxy WatchMy remote connection suddenly stopped working on July 6th as well.
All attempts to troubleshoot the problem has not worked.
Gear S3 Model SM-R775V
Software: One UI version 1.0
Verizon Wireless
Paired with Samsung Galaxy S9
Android Version 9
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ā07-08-2019 12:04 AM in
Galaxy WatchSame here. Received Verizon software update on S10 plus on July 6 and after the phone updated I can no longer connect remotely. This was an issue when I first bought the watch and was resolved through an update pretty quickly.
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ā07-08-2019 03:19 AM in
Galaxy WatchI didn't get any updates from Verizon on my phone July 6th. The last update was on June 16th.
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ā07-08-2019 06:07 AM in
Galaxy WatchI just connected the watch and phone by Bluetooth, then disconnected the Bluetooth and it finally connected remotely
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ā07-08-2019 08:08 AM in
Galaxy WatchTried that
And after 30 mins it's connecting now
Hopefully it lasts
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ā07-07-2019 03:25 PM in
Galaxy WatchI'm having the same issue. My Gear S3 won't send or receive text messages using my phones number when not connected on Bluetooth. It keeps wanting to use the watch's number if I try to send a text. Text sent to me do not show up on the watch. This just started happening this past weekend. It will make & receive calls using the phone's number, but it won't send or receive text messages using the phone's number.
Watch Model SM-R765V, One UI Version 1.0, LTE, Tizen 4.0.0.4
Samsung Galaxy Note 8, Android Version 9
