<edit> This watch has been doing what it wanted from the beginning. It will not allow me to set-up watch after having to reset it. It's stuck on "Let's go" and doesn't allow me to swipe up on the touch screen of the watch.
I understand how frustrating this must be! With the symptoms you are experiencing and it not responding, service would be recommended. For more information or to set up a service ticket in the U.S., you will need to call customer support at 1-800-786-7864. For service information outside of the U.S., please use the following link to locate support for your area: https://www.samsung.com/us/common/visitlocationsite.html
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