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Original topic:

Resetting the heart rate ranges in Samsung Health

(Topic created: 03-25-2022 02:50 PM)
userMn54Q59bPS
Astronaut
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Galaxy Watch

How do I reset the heart rate ranges for running when using the Samsung Health app with my Galaxy 3 watch? My top rate should be 147... (220- my age). I have searched the internet but all I found was a Canadian site where the directions didn't match my app... I don't see a backup, reset for the app.

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Charkatak
Neutron Star
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Galaxy Watch
I don't use Samsung health, but see if ranges can be changed from your profile in health app

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Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out. I can certainly understand the importance of having the heart rate track properly in your Samsung Health app. For the best assistance for the symptoms you are experiencing, I would recommend reaching out to our Samsung Health team directly at 1-800-726-7864 for further assistance.

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